“No available Servers to connect to” when trying to view user PIN status.

Recently, someone asked me if I could check his PIN. Usually, I instruct the user to change his PIN in the Dialin Web Page, but in this case, since Lync Control Panel was already open, I check the PIN Status: Request failed with error No available Servers to connect to: The only error was managing … Continue reading “No available Servers to connect to” when trying to view user PIN status.

Installing private CA root certificate on iOS devices

This isn't related to Lync or OCS, but we see people having a hard time to install root CA certificates on iOS devices (iPhone/iPad). While it's recommended to use public certificates for Lync Mobility, sometimes we are just doing some tests to show to decision makers. Another case is a company that only deployed Lync … Continue reading Installing private CA root certificate on iOS devices

Lync 2013: EWS has not fully initialized

Recently I had to troubleshoot an issue regarding EWS and Lync 2013 Client integration. In the Lync 2013 Client Configuration Information window, EWS URLs were empty and the status message was EWS has not fully initialized and MAPI Status OK. Lync 2013 Client was internal, therefore the conversations were stored in the Outlook Conversation History folder. … Continue reading Lync 2013: EWS has not fully initialized