One thing that I'm always looking for is how to enable Trace Logs in Communicator/Lync. I created the following steps to help to enable logging. Trace logs are important in troubleshooting because most of the problems related to failure in instant messages or video/audio calls can be detected in Communicator/Lync Trace logs. Office Communicator R2 To access … Continue reading Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013