Active Directory contact is changed to the phone number in the contact list of Lync2013/SfB2015

On 14th July 2015, a new Lync2013/SfB2015 client update was released (KB3054946 - 15.0.4737.1001). We were eager to see it released, especially because it includes the following fix: Active Directory contact's name is changed to the phone number in the contact list of Skype for Business or Lync 2013 https://support.microsoft.com/kb/3072753 Most users didn't notice it … Continue reading Active Directory contact is changed to the phone number in the contact list of Lync2013/SfB2015

New profile and tracing location in Lync 2013

Recently I had to troubleshoot an issue with Address Book on the new Lync Client 2013 and found out that things have changed a little. Since Lync Client is now part of Office 2013 package, all files related can be found inside the Office 2013 'Application Data' folder. Profile The Lync profile is stored in … Continue reading New profile and tracing location in Lync 2013

Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013

One thing that I'm always looking for is how to enable Trace Logs in Communicator/Lync. I created the following steps to help to enable logging. Trace logs are important in troubleshooting because most of the problems related to failure in instant messages or video/audio calls can be detected in Communicator/Lync Trace logs. Office¬†Communicator¬†R2 To access … Continue reading Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013