Enabling Lync/SfB Client to use proxy server for SIP traffic instead of trying direct connection

Update 2017/09/12 - Added SfB2016 MSI (16.0.4588.1001). We had some reports that when trying to sign in to Skype for Business Online users were experiencing delays during the sign in process. This behavior was related to environments were the Lync/SfB client is configured to use a Proxy Server to connect to the Skype for Business Online servers. After researching the … Continue reading Enabling Lync/SfB Client to use proxy server for SIP traffic instead of trying direct connection

Cannot Sign-in to Office 365 in SfB Control Panel – Exception of type ‘Microsoft.LiveID.IDCRL.IDCRLException’ was thrown

In a new Skype for Business Server 2015 lab we tried to sign-in to Office 365 in the Skype for Business Control Panel: But after a few seconds we got the following error message: We couldn't log in to your Office 365 account. Please check the errors and then select OK to try again: Get-CsWebTicket: Exception of … Continue reading Cannot Sign-in to Office 365 in SfB Control Panel – Exception of type ‘Microsoft.LiveID.IDCRL.IDCRLException’ was thrown

How to disable Microsoft Teams from Startup

Update 2017/03/07 - Now we can control the start up behaviour with an application setting. Although we use Microsoft Teams every day we might not want to run it on startup. MS Teams now has this two options, we need to go to Settings > General > Application: We simply disable Auto-start application , if we don't … Continue reading How to disable Microsoft Teams from Startup

Microsoft Teams: Desktop and Web Client Log Location

Update 2017/11/16 - New keyboard shortcuts for Web Client. Microsoft Teams preview was recently released and to help troubleshooting we need to verify the log and media trace files. The Microsoft Teams Desktop Client logs are located in: Windows %AppData%\Microsoft\Teams\logs.txt Mac ~\Library\Application Support\Microsoft\Teams\logs.txt And the Media ETL traces are located in: Windows %AppData%\Microsoft\Teams\media-stack Mac ~\Library\Application Support\Microsoft\Teams If we … Continue reading Microsoft Teams: Desktop and Web Client Log Location

Lync/SfB Server: Create a custom announcement for Unanswered Calls

We were asked if we could customize the sound/tone for unanswered calls when the called user isn't voice mail enabled. Usually the mobile networks will play a announcement like "Sorry, the person you tried to call isn't available please try again later". In Lync/SfB Server we cannot change the default tone, however, we can use … Continue reading Lync/SfB Server: Create a custom announcement for Unanswered Calls

Lync 2013/Skype for Business 2015 Client Update List: October 2018

Here is the list for the Lync 2013/Skype for Business 2015 client updates: Version Release Date KB Article Download 15.0.5075.1000 October 2, 2018 KB4461446 32 bit 64 bit 15.0.5067.1000 September 4, 2018 KB4092457 32 bit 64 bit 15.0.5059.1000 August 7, 2018 KB4032250 32 bit 64 bit 15.0.5049.1000 July 10, 2018 KB4022225 32 bit 64 bit … Continue reading Lync 2013/Skype for Business 2015 Client Update List: October 2018

CallerIDBlock: Version 1.1 release notes

It's been a while since we looked at the Blocking Calls on Lync Server and Skype for Business Based on Caller ID. Since then, we had an update related to the script Missed call notification when the call is blocked by CallerIDBlock MSPL Script, but the MSPL Script remained the same (created by VoIPNorm’s UC Blog – Blocking … Continue reading CallerIDBlock: Version 1.1 release notes