New profile and tracing location in Lync 2013

Recently I had to troubleshoot an issue with Address Book on the new Lync Client 2013 and found out that things have changed a little. Since Lync Client is now part of Office 2013 package, all files related can be found inside the Office 2013 'Application Data' folder. Profile The Lync profile is stored in … Continue reading New profile and tracing location in Lync 2013 →

Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013

One thing that I'm always looking for is how to enable Trace Logs in Communicator/Lync. I created the following steps to help to enable logging. Trace logs are important in troubleshooting because most of the problems related to failure in instant messages or video/audio calls can be detected in Communicator/Lync Trace logs. Office Communicator R2 To access … Continue reading Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013 →