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This issue dates a while back, but after Lync Server 2013 Cumulative Update 3 (5.0.8308.556 and above) the Edge Server Access Service won't start with the Event 14497 LS Protocol Stack: One or more configuration errors were detected at startup that cannot be mitigated. Cause: There are serious problems with the server configuration that prevented … Continue reading Lync Server 2013: Event 14497,14517 LS Protocol Stack
These are common warnings and usually associated with issues such as disabled AD account or user removed from Lync Server: Log Name: Lync Server Source: LS Response Group Service Date: 22/12/2014 19:32:15 Event ID: 31137 Task Category: (2001) Level: Warning Keywords: Classic User: N/A Computer: ************ Description: During the Active Directory update non-SIP enabled agents were … Continue reading Lync/SfB Server: Event 31137,31138 LS Response Group Service
It is really important to regularly check the Event Viewer for Warnings/Errors (or to use System Center Operation Manager to do it for you). In one of these checks, the following event was found: Log Name: Lync Server Source: LS Certificate Manager Date: 06/10/2014 02:29:30 Event ID: 31007 Task Category: (1016) Level: Warning Keywords: Classic … Continue reading Lync Server 2013: Event 31007 LS Certificate Manager
Last Tuesday, a friend called us asking if we could help him check one Lync Environment, because on a Front End server the Lync service wouldn't start. This particular environment was familiar to us since we were part of the team that deployed it, so we knew it has only two Front End Servers. Even … Continue reading Lync Server 2013: Event 32169 LS User Services and Event 36870 Schannel
AudioCodes 420HD can be a good replacement for Lync Phone Editions, at least regarding its price. However, don't expect to have all the features that exist in the Lync Phone Editions. In addition, AudioCodes has already promised to enable Better Together over Ethernet to 420HD, 430HD and 440HD in a future firmware release. The provisioning of these phones is … Continue reading AudioCodes 420HD – Failed to validate server
Last week a customer asked me to check his Lync Server 2013. Everything was working, but there were some Event 1034, LS File Transfer Agent Service errors in the Event Viewer: Event 1034, LS File Transfer Agent Service Microsoft Lync Server 2013, File Transfer Agent service encountered an error while accessing a file share and will … Continue reading Lync Server 2013: Event 1034, LS File Transfer Agent Service
Last week we were trying to update a Lync Phone Edition to 4.0.7577.4414, and the update was successfully imported as shown in the next print screen: After a factory reset, the phone was requesting the last approved version (4.0.7577.4411). In the logs we found this: 10/30/2013 10:44:24,david.paulino@*****,10.0.1.1,UCPhone,30/10/2013 05:42:45,"0004F2959F06","0004f2959f06","POLYCOM","CX500","Rev-4","ENU",cpe.nbt;4.0.7577.4397;26/06/2013 15:16:38, http://<internal FQDN>/RequestHandler/Files/UCPhone/POLYCOM/CX500/Rev-4/ENU/4.0.7577.4411/CPE/CPE.nbt; https://<external FQDN>/RequestHandlerExt/Files/UCPhone/POLYCOM/CX500/Rev-4/ENU/4.0.7577.4411/CPE/CPE.nbt;4.0.7577.4411;27/09/2013 22:03:02 After … Continue reading Lync Phone Edition Test Device won’t update to unapproved version
Sometimes you get Front End Services to stop unexpectedly and in the event error you receive the message: "The Office Communications Server Front-End service terminated with service-specific error 2147975170 (0x80078002)". This is a rare event, but it might occur in scenarios when the Archiving Setting "Shutdown if archiving fails" is enabled or something happens to … Continue reading The Office Communications Server Front-End service terminated with service-specific error 2147975170 (0x80078002)
New stuff has been added to Lync Server 2013 but some things aren't visible right away. On the Lync administrator side the interface didn't change much – Control Panel and Topology are almost the same, and PowerShell is still black. "Under the hood", we will find out that things are quite different – new settings, new … Continue reading EnableFastFailoverTimer in Lync Server 2013 Trunk Configuration
One of the new features in Lync 2013 is the Persistent Chat. Maybe not everyone will deploy this, but nonetheless it's a great feature. Persistent Chat is basically a group chat that we can collocate in the Front End Server. In my lab I was discovering new settings and policies, and after a while I … Continue reading Persistent Chat: Your chat room access may be limited due to an outage.