In a recent request we were asked why sharing the Second Monitor wasn't updating the user presence to Do Not Disturb. The Show me as DND when I share my desktop setting enable/disable the Lync/SfB Client to update the user presence when sharing: However, even with this setting enabled the user presence will only be updated to … Continue reading Lync/SfB: User Presence won’t update to DND if the Secondary Monitor is shared
Enabling Lync/SfB Client to use proxy server for SIP traffic instead of trying direct connection
Update 2017/09/12 - Added SfB2016 MSI (16.0.4588.1001). We had some reports that when trying to sign in to Skype for Business Online users were experiencing delays during the sign in process. This behavior was related to environments were the Lync/SfB client is configured to use a Proxy Server to connect to the Skype for Business Online servers. After researching the … Continue reading Enabling Lync/SfB Client to use proxy server for SIP traffic instead of trying direct connection
Cannot Sign-in to Office 365 in SfB Control Panel – Exception of type ‘Microsoft.LiveID.IDCRL.IDCRLException’ was thrown
In a new Skype for Business Server 2015 lab we tried to sign-in to Office 365 in the Skype for Business Control Panel: But after a few seconds we got the following error message: We couldn't log in to your Office 365 account. Please check the errors and then select OK to try again: Get-CsWebTicket: Exception of … Continue reading Cannot Sign-in to Office 365 in SfB Control Panel – Exception of type ‘Microsoft.LiveID.IDCRL.IDCRLException’ was thrown
How to disable Microsoft Teams from Startup
Update 2019/08/22 - Added the initial post methods. Update 2017/03/07 - Now we can control the start up behavior with an application setting. Although we might use Microsoft Teams every day we might not want to run it on startup. In this post we discuss the available methods to disable MS Teams auto-start feature. Method … Continue reading How to disable Microsoft Teams from Startup
Microsoft Teams: Desktop and Web Client Log Location
Update 2017/11/16 - New keyboard shortcuts for Web Client. Microsoft Teams preview was recently released and to help troubleshooting we need to verify the log and media trace files. The Microsoft Teams Desktop Client logs are located in: Windows %AppData%\Microsoft\Teams\logs.txt Mac ~\Library\Application Support\Microsoft\Teams\logs.txt And the Media ETL traces are located in: Windows %AppData%\Microsoft\Teams\media-stack Mac ~\Library\Application Support\Microsoft\Teams If we … Continue reading Microsoft Teams: Desktop and Web Client Log Location
Lync/SfB Server: Create a custom announcement for Unanswered Calls
We were asked if we could customize the sound/tone for unanswered calls when the called user isn't voice mail enabled. Usually the mobile networks will play a announcement like "Sorry, the person you tried to call isn't available please try again later". In Lync/SfB Server we cannot change the default tone, however, we can use … Continue reading Lync/SfB Server: Create a custom announcement for Unanswered Calls
Lync 2013/Skype for Business 2015 Client Update List: May 2020
Here is the list for the Lync 2013/Skype for Business 2015 client updates: Version Release Date KB Article Download 15.0.5241.1000 May 5, 2020 KB4484289 32 bit 64 bit 15.0.5163.1000 August 6, 2019 KB4475564 32 bit 64 bit 15.0.5145.1001 June 4, 2019 KB4464593 32 bit 64 bit 15.0.5137.1000 May 7, 2019 KB4464547 32 bit 64 bit … Continue reading Lync 2013/Skype for Business 2015 Client Update List: May 2020
CallerIDBlock: Version 1.1 release notes
It's been a while since we looked at the Blocking Calls on Lync Server and Skype for Business Based on Caller ID. Since then, we had an update related to the script Missed call notification when the call is blocked by CallerIDBlock MSPL Script, but the MSPL Script remained the same (created by VoIPNorm’s UC Blog – Blocking … Continue reading CallerIDBlock: Version 1.1 release notes
Missing Kerberos Account Assignments after SfB Server 2015 In-place Upgrade
Recently we were asked why in a multi site deployment the Kerberos Account Assignments disappeared on a global level, after a single site performed an In-Place Upgrade to Skype for Business Server 2015. When we look at the planning details for the In-Place Upgrade to Skype for Business Server 2015, it mentions that we need to have additional considerations … Continue reading Missing Kerberos Account Assignments after SfB Server 2015 In-place Upgrade
Lync/SfB Client tries to use proxy server instead of direct connection when using Proxy PAC on Windows 7
Update 2016/08/16 - This only happens on Windows 7, for Windows 8.1 and Windows 10 we don't need to change the Proxy PAC file. Recently we received some reports saying that Lync 2013 and Skype for Business 2015/2016 clients were trying to use a Proxy Server for lyncdiscover and lyncdiscoverinternal URLs when the Proxy was configured using a … Continue reading Lync/SfB Client tries to use proxy server instead of direct connection when using Proxy PAC on Windows 7