Lync 2013 won’t change to Skype4B when deployed using OCT

We found out that there is a scenario where the icon isn't changed to Skype for Business after the April 2015 update. The Start Menu shortcut was also Lync 2013: While troubleshooting the issue, we discovered that the C:\Windows\Installer\{91150000-0011-0000-1000-0000000FF1CE}\ folder contained two different files with Lync and Skype4B icons: After testing it, we discovered that the … Continue reading Lync 2013 won’t change to Skype4B when deployed using OCT

Changing back to Lync 2013 Icon after the April 2015 update

Some of us were surprised by the Lync 2013/Skype for Business Client update, since this security update also included the Skype4B User Interface. Lync/Skype4B administrators could still use the recently added EnableSkypeUI setting to the Client Policy in order to manage which UI they want the user to see. In our Lync Lab, we have … Continue reading Changing back to Lync 2013 Icon after the April 2015 update

Lync Client 2013 Tab Shortcut Keys

Most users already use shortcut keys on daily basic tasks, such as working on documents/spreadsheet, browsing the Internet, etc., and these shortcuts are also heavily used for playing PC games (specially strategy games). If you want to get familiar with all the available Lync Client 2013 shortcuts, check the following URL: Keyboard shortcuts for Lync Client 2013 … Continue reading Lync Client 2013 Tab Shortcut Keys

AudioCodes 420HD and Lync Address Book Service

After January 2014 firmware release, the Audiocodes 420HD got a nice feature — Lync Address Book service query. Before this update we could add a LDAP as Corporate Directory source, but this was based on Active Directory information and not on Lync Address Book service. Also, we couldn't see the user presence information on searched contact. In UC_2.0.3.16 firmware … Continue reading AudioCodes 420HD and Lync Address Book Service

AudioCodes 420HD – Failed to validate server

AudioCodes 420HD can be a good replacement for Lync Phone Editions, at least regarding its price. However, don't expect to have all the features that exist in the Lync Phone Editions. In addition, AudioCodes has already promised to enable Better Together over Ethernet to 420HD, 430HD and 440HD in a future firmware release. The provisioning of these phones is … Continue reading AudioCodes 420HD – Failed to validate server

Lync Phone Edition Cumulative Update List: April 2017

Following my previous posts on the Cumulative update lists for Lync Server 2010 and Lync Server 2013, it was also necessary to do the same for Lync Phone Edition. We can check the phone current version in Menu >System Information: To simplify, this post includes all Lync Phone Edition versions: Polycom CX500, Polycom CX600 and Polycom … Continue reading Lync Phone Edition Cumulative Update List: April 2017

“No available Servers to connect to” when trying to view user PIN status.

Recently, someone asked me if I could check his PIN. Usually, I instruct the user to change his PIN in the Dialin Web Page, but in this case, since Lync Control Panel was already open, I check the PIN Status: Request failed with error No available Servers to connect to: The only error was managing … Continue reading “No available Servers to connect to” when trying to view user PIN status.