Lync/SfB: Different scenarios using EnableSkypeUI option

The Lync/SfB Client April 2015 update introduced the new SkypeUI. For some this post may be late, but we still see some confusion on what we have to do before applying the update or which scenarios are available. The article in the link below describes the configuration that we need to do: Configure the client experience … Continue reading Lync/SfB: Different scenarios using EnableSkypeUI option

Lync 2013 won’t change to Skype4B when deployed using OCT

We found out that there is a scenario where the icon isn't changed to Skype for Business after the April 2015 update. The Start Menu shortcut was also Lync 2013: While troubleshooting the issue, we discovered that the C:\Windows\Installer\{91150000-0011-0000-1000-0000000FF1CE}\ folder contained two different files with Lync and Skype4B icons: After testing it, we discovered that the … Continue reading Lync 2013 won’t change to Skype4B when deployed using OCT

Changing back to Lync 2013 Icon after the April 2015 update

Some of us were surprised by the Lync 2013/Skype for Business Client update, since this security update also included the Skype4B User Interface. Lync/Skype4B administrators could still use the recently added EnableSkypeUI setting to the Client Policy in order to manage which UI they want the user to see. In our Lync Lab, we have … Continue reading Changing back to Lync 2013 Icon after the April 2015 update

Deploying Kemp Technologies Free LoadMaster as Load Balancer and Reverse Proxy

Update 2017/06/07 – Updated the screenshots with the new Kemp LoadMaster UI. In a recent Lync deployment, we were installing a new Kemp Technologies LoadMaster and a new license type was shown: This is great news since we can use it for test/lab environments without having the previous 30 days limitation. Also, in the End … Continue reading Deploying Kemp Technologies Free LoadMaster as Load Balancer and Reverse Proxy

Lync Client 2013 Tab Shortcut Keys

Most users already use shortcut keys on daily basic tasks, such as working on documents/spreadsheet, browsing the Internet, etc., and these shortcuts are also heavily used for playing PC games (specially strategy games). If you want to get familiar with all the available Lync Client 2013 shortcuts, check the following URL: Keyboard shortcuts for Lync Client 2013 … Continue reading Lync Client 2013 Tab Shortcut Keys

Lync 2013: EWS has not fully initialized

Recently I had to troubleshoot an issue regarding EWS and Lync 2013 Client integration. In the Lync 2013 Client Configuration Information window, EWS URLs were empty and the status message was EWS has not fully initialized and MAPI Status OK. Lync 2013 Client was internal, therefore the conversations were stored in the Outlook Conversation History folder. … Continue reading Lync 2013: EWS has not fully initialized

Lync 2013 Client IMWarning / Disclaimer issues with Special Characters

IMWarning is a message that is showed every time a chat windows is opened. This is a new feature on Lync Client 2013 Basic and Full, since the RTM version has a limitation to show Special Characters. In Portuguese, for instance,  "Atenção" contain the ç and ã characters which will not be correctly displayed in Lync 2013 Client. To … Continue reading Lync 2013 Client IMWarning / Disclaimer issues with Special Characters

Persistent Chat: Your chat room access may be limited due to an outage.

One of  the new features in Lync 2013 is the Persistent Chat. Maybe not everyone will deploy this, but nonetheless it's a great feature. Persistent Chat is basically a group chat that we can collocate in the Front End Server. In my lab I was discovering new settings and policies, and after a while I … Continue reading Persistent Chat: Your chat room access may be limited due to an outage.

New profile and tracing location in Lync 2013

Recently I had to troubleshoot an issue with Address Book on the new Lync Client 2013 and found out that things have changed a little. Since Lync Client is now part of Office 2013 package, all files related can be found inside the Office 2013 'Application Data' folder. Profile The Lync profile is stored in … Continue reading New profile and tracing location in Lync 2013

Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013

One thing that I'm always looking for is how to enable Trace Logs in Communicator/Lync. I created the following steps to help to enable logging. Trace logs are important in troubleshooting because most of the problems related to failure in instant messages or video/audio calls can be detected in Communicator/Lync Trace logs. Office Communicator R2 To access … Continue reading Enabling Trace Log in Office Communicator, Lync 2010 and Lync 2013